Help Center

How can we help?

Find answers about uploading PDFs, exporting eBay CSVs, managing suppliers, and billing.

Getting Started

How do I upload a supplier PDF?

From your Dashboard, drag and drop any supplier PDF into the upload area — or click to browse files. We accept digital and scanned PDFs up to 30MB. Our AI will automatically extract tables, map columns, and prepare your data for eBay CSV export.

What PDF formats are supported?

PDF to eBay supports all PDF types: digital (text-selectable), scanned documents, and even image-based PDFs. Our AI-powered OCR engine handles messy layouts, multi-page tables, and varied formatting from any auto parts supplier.

How long does processing take?

Most PDFs (20-50 pages) are processed in 2-5 minutes. You'll see real-time progress updates as your file moves through each stage: scanning, extracting, mapping, and cleaning.

Can I try before I pay?

Yes. The Free plan gives you 3 PDF conversions per month, forever. No credit card required. It's a free PDF to CSV converter for eBay sellers — try it with your own supplier files.

Still have questions?

Our team typically responds within a few hours.